Daisy Nails Spa — Hair Care in Maple Ridge

Reviews of Daisy Nails Spa

• Jesse

  Added 2016.02.08

  I've been to the nail place in the Haney Mall, Daisy's is far better. Nina did an amazing job on my nails. Hannah, the owner, is a sweetheart and made my toes look super cute and ready for summer. Check it out. You will not be disappointed.
• Jake

  Added 2015.11.16

  Kind of upset although I dont want to be because the staff are friendly and the cleanliness of the facility. However, I was a little frustrated when I had explained to the technician what design i wanted but she did not do so. I was not upset, I can sympathize miscommunication, however, the technician was clearly unimpressed with me when she had to redo the colour of my nails. It is nothing to stress over nor is there anyone to blame. I felt embarrassed to ever go back which is unfortunate because others seem to really enjoy the place. That is why I was so hesitant to come back in when two of my nails fell off within less than a week but I went back and they generouly repaired them for me free of charge but now that I am approaching a little over a week, three others have fallen off and have lead me to believe that ive completely wasted my money. Very frustrated.
• Sarah

  Added 2015.01.02

  I have been a client at Daisy Nail Spa since August after moving from Vancouver. I have had acrylics done for over 10 years. I found a great nail tech at Daisy nails who has done my fills with a shellac gel polish, and have been happy up until my most recent appointment. The tech who normally does my nails was off on the day that I wanted to come in so I had Nina do them instead, after she had buffed my nails before applying the shellac I noticed that a number of my nails were paper thin on the tips...with years of experience in getting acrylic nails done I know that they need to be a bit thicker or they will break off. I asked Nina to build up a few that were really thin. Then Nina decided to apply 4 coats of the shellac to make up for the thinness of the acrylic (she knew she had buffed them too thin), but when you get 4 coats of shellac gel polish it makes them look super fake and they looked awful. I told her I wasn't happy with them, so she redid the shellac, which thinned out the acrylic even more. By this time, she had her next client waiting and my appointment which should only take and hour and a half took almost 2 and a half. I knew the nails would break, but I had to go, so I paid and left. Later that same evening, while emptying out my dishwasher THREE of my nails broke. I called the next day and asked to come in to repair them. Hannah who took my call complained that it was my fault that they were thin because I had Nina redo the shellac...CUSTOMER SERVICE RULE #1;don't blame the customer or treat them like it's their fault!! What Hannah failed to realize was that they were too thin to begin with, NOT MY FAULT! Anyways, I came in had them fixed, and was made to feel like it was my fault, with absolutely no apology for the inconvenience of me having to come in again! The next day a FORTH nail broke, and I'm not surprised by this at all. I called to ask if I could come in to have it repaired, I was told they were fully booked, even though it would only take 10 mins, they couldn't fit me in. I called again today as now I've had a broken nail for over a week, and I was told they are fully booked into the new year, and then the phone went dead. I tried calling back thinking it was disconnected, but someone kept answering and then hanging up. Wow, I'm in complete shock, I've NEVER been treated this deplorably in any customer service experience. I was never rude to any of them, they simply didn't want to fix the mistake they made and now I'm left with a broken nail for the duration of the holidays. If the color that I used was available in other salons I'd just go somewhere else but the polish I picked is a rare one, and I've called around to ask with no success at finding it. So this is why I'm pretty upset as I'll now have to pay another $50-$60 at a DIFFERENT salon to get them redone. They have lost a customer. And hopefully they can figure out proper customer service skills to avoid further bad reviews.
• Angel

  Added 2014.06.06

  EDIT - 2018-01-25 I'm going for my 12th shellac manicure with Daisy tomorrow and am happy to say I've been extremely happy with every appointment I've had. The owner is super friendly, and I've had my manicures done by 3 of the ladies and their attention to detail has been fantastic. They maintain a very clean, welcoming salon and it's always a pleasure going there. Thanks ladies!
• Kyle

  Added 2014.05.09

  I've had about 5 shellac manicures done at Daisy Nails Spa and am extremely happy with the attention to detail and their ability to execute my design ideas. The staff are very friendly and professional. The salon is very bright, clean and organized. I will be continuing to go here again and again! Thanks Daisy Nails!
• Jordan

  Added 2013.05.12

  I have been to many different nail place's and my daughter and I love Daisy's. The service is awesome and decor is extremely clean!